Privacy Policy

In this privacy policy we inform you about which personal data we process when you visit our website and what your rights are. We therefore ask that you read the following instructions carefully.
Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, your name, your address and communication data or your e-mail address.
Processing means any process or series of operations performed with or without the aid of automated processes in connection with personal data such as collection, recording, organisation, ordering, storage, adaptation or modification, reading, querying, use, disclosure by submission, dissemination or other form of provision, matching or linking, restriction, deletion or destruction.
Affected person is any identified or identifiable natural person whose personal data is processed by the controller.
The person responsible or "person responsible for processing" is the natural or legal person, public authority, body or other authority that, alone or in concert with others, decides on the purposes and means of processing personal data.
User includes all categories of persons affected by data processing. They include our business partners and other visitors to our website.
For the terms used, we also refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR). The terms used, such as "users" are to be understood as gender-neutral.

1. Name and address of the responsible person

AZO GmbH & Co. KG
Rosenberger Straße 28
74706 Osterburken
Tel. +49 6291 92 0
Fax +49 6291 92 95 00
E-Mail: azo-group@azo.com
 
Representative of the responsible person is the managing director Rainer Zimmermann

2. Data protection officer

You can contact our data protection officer by e-mail to datenschutz@azo.com or using our postal address and addressing it to "the data protection officer".

3. Processing of personal data

3.1. Visit our website

3.1.1. Scope of data processing

When you visit our website, your browser also transmits certain data to our web server for technical reasons. This includes the following data (so-called server log files):
  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the requirement (specific page)
  • Operating system and its access status / HTTP status code
  • Transmitted data volume
  • Website that receives the request ("Referrer URL")
  • Browser, language and version of the browser software

3.1.2. Purpose of data processing

The storage of this data in log files is necessary to ensure the functionality of the website. They help us to optimise the website and to ensure the security of our information technology systems.

3.1.3. Legal basis of processing

We collect this data on the basis of our legitimate interest within the meaning of Article 6 para. 1 lit. f GDPR to be able to view our website and to ensure its security.

3.1.4. Period of data retention

Information in the log files are stored for security reasons (e.g. to investigate abuse or fraudulent activities) for a maximum of thirty days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from deletion until final clarification of the incident.

3.1.5. Right of objection and removal

The collection of data for the provision of the website and its storage in log files is essential for operation for technical reasons. There is consequently no right of objection on the part of the user.

3.1.6. External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may mainly be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).
Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.
Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

3.2. Contact form and e-mail contact

3.2.1. Scope of data processing

There is a contact form available on our website, which you are welcome to use to contact us electronically. If you would like to use this option, first select the desired subsidiary and type of inquiry (e.g. General, After Sales, Personnel / Administration). This will ensure that our responsible in-house departments will receive your message.
The data entered in the form is transmitted to us and processed. These include the choice of subsidiary, type of request, title, name, e-mail address, company and the message text.
Alternatively, you can send us an e-mail to the e-mail address azo-group@azo.com.
You also have the option of contacting your contact person by e-mail. In this case, the personal data transmitted with your e-mail will be stored.
The data is used to process the conversation and the request.

3.2.2. Purpose of data processing

The processing of the personal data from the form serves us only to process the contact. When making contact by e-mail, this also includes the required legitimate interest in processing the data. The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

3.2.3. Legal basis of processing

When contacting us (via contact form or e-mail), the details of the sender are used to process the contact request in accordance with. Article 6 para. 1 lit. b) GDPR processed.

3.2.4. Period of data retention

The data will be deleted as soon as it is no longer required for the purpose it was collected. When the particular conversation with the user has ended, the personal data from the input mask of the contact form and data sent by e-mail is deleted. The conversation has ended when it can be inferred from the circumstances that the relevant facts have been clarified and concluded. 

3.2.5. Right of objection and removal

You have the possibility at any time to revoke your consent to process your personal data. In such a case, the conversation can not continue. Please direct your revocation to azo-group@azo.com. All personal data stored during the course of making contact will be deleted in this case.

3.3. Job applications (career)

3.3.1. Scope of data processing

If you are interested in joining the AZO Group, you can apply online. You will find jobs that we have advertised under the menu item "Career". You can also send us a speculative application.
If you apply to us by e-mail, we will process the data you submit to us to complete the application process.
Your personal data can be seen by the Human Resources Department and the responsible staffing department. 

3.3.2. Purpose of data processing

We process personal data in order to reach a decision on whether to establish an employment relationship, in particular for the selection process for suitable candidates and the administrative implementation of the application process.

3.3.3. Legal basis of processing

Legal basis is § 26 (1) BDSG-new

3.3.4. Period of data retention

If the application results in an employment relationship, we process this data to initiate an employment relationship. This data will then be maintained in our human resource management system.
If the application does not result in an employment relationship, this data is deleted 6 months after completing the application process in accordance with period of limitation set out by the AGG, unless the applicant has a given consent under Article 6 (1) (a) GDPR and Art. 7 GDPR for longer-term retention of his personal data in order to be considered for new job offers if necessary.

3.3.5. Right of objection and removal

The information you provide to us can be replaced or deleted at any time upon request. To do this, please send an e-mail to the responsible Human Resources Department where you have applied. In the case of the AZO Group this is karriere@azo.com.
This does not apply if you have applied for a specific position with us in an ongoing application process. In this case, we will store the information you provide for this position until the statutory periods of legal action expire (in particular § 15 AGG).

3.4. Spare parts inquiries and spare parts orders

3.4.1. Scope of data processing

You have the option of requesting or ordering spare parts electronically using a form. In this case, we process the following data from the input screen: customer address, customer number, contact person, telephone, fax number, e-mail address, company name, order number, AZO order number of the system, billing address, delivery address, item, article number, description, quantity, article remark, remarks, shipping method.

3.4.2.  Purpose of data processing

We process this data to be able to supply you with the desired or requested spare parts.

3.4.3.  Legal basis of processing

We process this data to complete a contract. The legal basis for this is Article 6 para. 1 lit. b) DS-GMO

3.4.4. Period of data retention

The data stored with us is deleted as soon as it is no longer required for its purpose and its deletion does not conflict with any statutory retention periods. Retention periods are necessary for commercial and tax reasons. According to legal requirements, retention is for 6 years in accordance with § 257 (1) HGB (commercial letters, accounting documents) and for 10 years in accordance with § 147 (1) AO (e.g. accounting documents, commercial and business letters, documents relevant for taxation).

3.4.5. Right of objection and removal

The data processed in connection with an order are subject to commercial and tax retention requirements. There is consequently no right of objection on the part of the user.

3.5. Appointment agreement

3.5.1. Scope of data processing

With many of the trade fairs we attend, you have the possibility to make an appointment with one of our employees online beforehand. To do this, we process the following data: industry, first name, last name, company, street, zip code, city, e-mail address, telephone number, day of your visit.

3.5.2.  Purpose of data processing

We process this data in order to coordinate and reach an agreement regarding an appointment at our booth.

3.5.3.  Legal basis of processing

The legal basis for the processing of the data transmitted during the course of an appointment is Article 6 (1) lit. f GDPR. If the appointment is aimed at pre-contractual measures, then the additional legal basis for processing this data is Article 6 para. 1 lit. b GDPR.

3.5.4. Period of data retention

The data stored with us is deleted as soon as it is no longer required for its purpose and the appointment has taken place.

3.5.5. Right of objection and removal

You have the opportunity to revoke your personal data at any time. In such a case, the appointment can not be made. A revocation should be addressed to azo-group@azo.com. All personal data stored during the course of making contact will be deleted in this case.

3.6. Cookies

3.6.1. Scope of data processing

Our website uses cookies. Cookies are small text files that are saved to your computer when you visit our website. Cookies do not harm your computer and do not contain malicious software such as viruses. Cookies contain a characteristic string that allows the browser to be uniquely identified when the website is reopened. Some elements of our website require that the requesting browser can be identified even after a page change. This website uses transient and persistent cookies.
  • Transient cookies are automatically deleted when you close the browser. These include in particular so-called session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. When you return to our website, your computer can be recognised. The session cookies are deleted when you log out or close the browser.

3.6.2. Purpose of data processing

We use cookies to make our website attractive and user-friendly, to improve it and to speed up inquiries. Some elements of our website require that the requesting browser can be identified even after a page change. To do this, it is necessary that the browser is recognised even after a page change. These include, for example, our wish list functionality when downloading information brochures.

3.6.3. Legal basis of data processing

The legal basis for the processing of personal data using the technically necessary cookies is Article 6 para. 1 lit. f GDPR.

3.6.4. Period of data retention

Session cookies are deleted as soon as the browser is closed.

3.6.5. Right of objection and removal

As a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can set cookies to not be stored at all or automatically deleted at the end of your Internet session. To do this, select "Do not accept cookies" in your browser settings. In Microsoft Internet Explorer, select "Tools> Internet Options> Privacy> Settings"; In Firefox, choose Tools> Settings> Privacy> Cookies); If you are using another Internet browser, please refer to the help function of the browser for the instructions on preventing and deleting cookies.
Please note, however, that in this case you may not be able to use all functions of our website.

3.6.6. Cookie declaration

3.7a. Matomo

Our website uses "Matomo" (formerly known as "Piwik"), a web analytics service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo stores cookies on your device, which enable us to analyze the usage of our website by you. The information collected is stored exclusively on our server and includes the following data:
 
  • Two bytes of the IP address of the user's accessing system
  • The accessed webpage
  • The website from which the user accessed the visited webpage (referrer)
  • The subpages accessed from the visited webpage
  • The duration of the visit on the website
  • The frequency of accessing the website
Our website uses Matomo with the setting "Anonymize visitors' IP addresses." This means that IP addresses are processed in a shortened form, preventing direct identification of individuals. The software is configured not to store the complete IP addresses, but to mask two bytes of the IP address (e.g., 192.168.xxx.xxx). This makes it impossible to associate the truncated IP address with the accessing computer. The IP address transmitted by your browser via Matomo is not merged with any other data collected by us.
The legal basis for data processing is Art. 6(1)(f) of the General Data Protection Regulation (GDPR) or § 15(3) of the German Telemedia Act (TMG).
You can prevent the analysis by deleting existing cookies and disabling cookie storage in your web browser settings. However, please note that in this case, you may not be able to use all functions of this website to their full extent. Matomo is an open-source project by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. For more information about privacy, please refer to the privacy policy at: matomo.org/privacy-policy/

4. Data security

We take technical, contractual and organisational measures to secure the processing of data according to the state of the art. In this way, we ensure that the provisions of the Data Protection Act, in particular the General Data Protection Regulation, are complied with and the data processed by us is protected against destruction, loss, alteration and unauthorised access. One of these security measures is the encrypted transfer of data between your browser and our servers. Please note that SSL encryption is only activated for transmissions made over the Internet if the key symbol appears in the lower menu bar of your browser window and the address begins with https://. Secure Socket Layer (SSL) protects data transmission against third-party data piracy using encryption technology. If this option is not available, you may choose not to send certain data over the Internet.
All information that you submit to us will be stored and processed on our servers in the Federal Republic of Germany.

5. Disclosure of data to third parties and third party providers

Data is only transferred to third parties within the scope of legal requirements. We only pass on user data to third parties if, for example, on the basis of Article 6 para. 1 lit. b) GDPR, this is required for contract purposes or based on legitimate interests in accordance with Art. 6 para. 1 lit. f. GDPR on the economical and effective running of our business operations.
In the context of order processing according to Article 28 GDPR, we employ subcontractors to provide our services, in particular, for the operation, maintenance and hosting of IT systems. We have taken appropriate legal precautions and appropriate technical and organisational measures to protect personal data in accordance with the applicable laws.

6. Social media plug-ins and external services

We include external services or content on our website. This is done on the basis of our legitimate interests in optimising and improving our online offering. The legal basis for the use of the plug-ins is Article 6 para. 1 sentence 1 lit. f DS-GMO.
We use the following social media plug-ins: Facebook, Twitter, Xing, LinkedIn, Youtube, and Instagram. We use the so-called two-click solution. In other words, when you visit our site, no personal data is initially passed on to the providers of the plug-ins. The provider of the plug-in can be identified by the marking on the box above its initial letter or logo.
We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the particular website of our online service.
When using such a service or the display of third party content, communication data such as date, time and IP address are exchanged between you and the respective provider for technical reasons. Specifically, this is your IP address which is required to display content in your browser.
We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, the retention periods. We also have no information on how to delete the data collected by the plug-in provider.
The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for displaying needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, however, you must contact the respective plug-in provider to exercise this right.
Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies before clicking on the greyed-out box using the security settings in your browser. We have described above how cookies can be deleted.
The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this is how to prevent the plug-in provider from assigning data to your profile.
The following list provides an overview of third-party providers as well as their contents and links to their privacy statements, which contain further notes on the processing of data and how to object.

7. Your rights

If we process personal data from you, you are the person affected by the General Data Protection Regulation (GDPR) and you have the following rights of the personal data concerning you:
  • Right to be informed (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restrict processing (Article 18 GDPR),
  • Right to data portability (Article 20 GDPR)
  • Right to object to processing (Article 21 GDPR)
You also have the right to complain to a data protection supervisory authority.

8. Changes to the privacy policy

We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users' consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Please update yourself regularly regarding the content of the privacy policy.“